How Do Custom Orders Work?
Because we work directly with the craftspeople who create our furniture, we have the ability to create custom pieces or installations. Our skilled craftspeople are able to produce just about anything a discerning customer can design.
Once you share with owner Chris Tirtoprodjo what you have in mind, he will provide you with a quote on the pricing and timing to produce such a piece. Due to the unique quality of your piece, production costs are slightly higher than other re-occurring designs in our store, but not significant.
When you are ready to move forward with having our workshop start production, we ask for a 50% deposit with the remaining balance due at pick-up. We’ll keep you updated on the progress of the piece, and notify you when it arrives.
We also have the ability to produce large quantities of commercial grade furniture, perfect for restaurants, bars, or hotels. You can find a few more specifics on our Policies page, such as wholesale terms and how designer discounts factor into this process.
Please don’t hesitate to contact Chris with ideas or questions: email@example.com.